What types of products do you offer?
We offer a wide range of officially licensed Triumph motorcycle apparel and accessories, including clothing, bags, and various motorcycle parts. Additionally, we provide recycled parts and accessories that meet high-quality standards, ensuring both functionality and sustainability.
Do you offer international shipping?
No, we currently do not offer international shipping. All orders are limited to domestic shipping within the United States.
What is your return policy?
We accept authorized returns within 15 calendar days after the delivery date. Items must be in their original condition and packaging. To initiate a return, please contact us for an RMA number. Note that a 35% restocking fee may apply for returns that are not due to our error.
How long does shipping take?
Most orders are shipped within 3-10 business days after the order is received. If there are any delays, we will notify you via email. We primarily use the US Postal Service for shipping, but UPS and FedEx options are also available upon request.
What should I do if my order arrives damaged?
Upon receiving your order, inspect all packages for any damage. If you notice any issues, do not accept the package and have the shipper return it to the sender. If the package has already been delivered, please contact the shipping company immediately to report the damage.
How can I contact customer service?
You can reach our customer service team by phone or text at 262-395-7474 during business hours, or via email at orders@triumphpartstore.com. Our business hours are Tuesday to Friday from 10 AM to 6 PM CST and Saturday from 10 AM to 2 PM CST.
Are there any warranties on your products?
While we do not offer specific warranties on our products, we ensure that all items meet high-quality standards. If you encounter any issues with your purchase, please contact us for assistance.
Can I track my order?
Yes, once your order has shipped, you will receive a tracking number via email. You can use this number to monitor the status of your shipment through the shipping carrier's website.